Privacy policy
Privacy Policy
Effective Date: July 26, 2026
Welcome to SENIZ. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
When you place an order, create an account, or contact us, we may collect the following information:
-
Full Name
-
Email Address
-
Phone Number
-
Billing Address
-
Shipping Address (United Arab Emirates only)
-
Order Information
-
Payment Information (processed securely through our payment providers)
Our website may also automatically collect limited technical information such as your IP address, browser type, and device information to improve website performance, security, and user experience.
2. How We Use Your Information
Your information is used to:
-
Process and confirm your orders
-
Deliver products within the UAE
-
Provide customer support
-
Send order confirmations and shipping updates
-
Improve our website and services
-
Prevent fraudulent or unauthorized transactions
-
Comply with applicable legal requirements
We do not sell or rent your personal information to third parties.
3. Payment Security
All payments are processed securely through trusted payment gateways. SENIZ does not store your debit or credit card information on our servers.
4. Sharing Your Information
We may share your information only when necessary with:
-
Payment service providers
-
Courier and delivery partners
-
Website hosting and technical service providers
-
Government or legal authorities when required by law
These service providers are only permitted to use your information to perform services on our behalf.
5. Cookies
Our website uses cookies to:
-
Keep your shopping cart active
-
Remember your preferences
-
Improve website functionality
-
Analyse website performance
-
Enhance website security
You may disable cookies through your browser settings. However, some features of our website may not function properly if cookies are disabled.
6. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure. While we strive to use commercially acceptable methods to protect your information, no method of transmission over the internet is completely secure.
7. Your Rights
You may request to:
-
Access your personal information
-
Correct inaccurate information
-
Request deletion of your personal information where permitted by law
-
Opt out of promotional emails at any time
8. Children's Privacy
Our website is not intended for individuals under the age of 18. Customers under 18 years of age should use this website only with the involvement of a parent or legal guardian.
9. Third-Party Websites
Our website may contain links to third-party websites. SENIZ is not responsible for the privacy practices or content of those websites.
10. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on this page with the revised effective date.
11. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:
SENIZ
Email: Seniz.inform@gmail.com
Business Location: United Arab Emirates
We aim to respond to all enquiries within 24 business hours.